How to Make a Payment

We are excited to launch our new Payment Portal that allows you to make payments online and so much more including:

• See account balance, open invoices, and payment history
• Run your account statement
• Make payments via credit card or ACH/bank draft
• Add other contacts such as A/P staff to securely manage payments

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To get started:

1. Go to the Payment Portal >
2. Click New User Sign-up link
3. Enter the email address associated with your Vials.com account to register. You will receive an email with a temporary password for the portal. If you do not have an account or do not receive your registration email, contact us at 877-448-4257, by LiveChat or at customerservice@vials.com to help get you started.
4. Once logged in, you can grant access to other contacts in your organization.

To make a payment:

1. Log into the Payment Portal >
2. To pay a single invoice, click PAY NOW next to the invoice. Enter a new payment method or select a saved one from the list.
3. To pay multiple invoices, select INVOICES from the top menu. On the Invoices screen, select Make a Payment then use the checkboxes to select the invoices you wish to pay.

If you need any assistance, contact us by LiveChat, email us at customerservice@vials.com or call us at 877-448-4257 and we will be glad to help.