How to Make a Payment


Our Payment Portal allows you to:

  • Make payments via credit card or ACH/bank draft
  • See account balance, open invoices, run account statement, and review payment history
  • Add other contacts such as A/P staff to securely manage payments


NOTE: This is a separate login from your Vials.com account.


To get started:

  1. Click the Make a Payment > link from your account dashboard or the Quick Link section of the footer of the Vials.com
  2. Click New User Sign-up
  3. Enter the email address associated with your Vials.com account to register. You will receive an email with a temporary password for the portal. If you do not have an account or do not receive your registration email, contact us at 877-448-4257, by LiveChat, or at customerservice@vials.com to help get you started.
  4. Once logged in, you can grant access to other contacts in your organization (such as your A/P department).

To make a payment:

  1. Log into the Payment Portal > or click the Make a Payment link on your account dashboard or in the Quick Links section in the page footer.
  2. To pay a SINGLE invoice: click PAY NOW next to the invoice. Enter a new payment method or select a saved one from the list.
  3. To pay MULTIPLE invoices: click INVOICES from the top menu. On the Invoices screen, select Make a Payment then use the checkboxes to select the invoices you wish to pay.


If you need any assistance, contact us by LiveChat, email us at customerservice@vials.com or call us at 877-448-4257 and we will be glad to help.